Community Manager
Company: Mill Creek Residential Trust LLC
Location: Quincy
Posted on: January 12, 2021
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Job Description:
Welcome to Mill Creek! We're glad you're here! At Mill Creek
Residential, we believe that every associate is imperative to the
success of our organization. We believe in embracing our core
values and in the power of People, Places and Relationships.The
Community Manager drives financial performance, operational and
leasing excellence, and delivers outstanding customer service at an
apartment community. Provides leadership and management for the
community operations and maintenance teams. This position is
responsible for setting performance standards and coaching,
developing, and empowering associates towards achievement of
desired business outcome.MAJOR RESPONSIBILITIES:* Manage financial
aspects of operations for the assigned community (or communities)
that contribute to the business goals.* Develop, implement, and
monitor programs to maximize revenue, maintain expense control, and
increase value.* Ensure community (communities) maintain brand
standards including property presentation, marketing, office and
model appearance and associate appearance.* Oversee pricing and
occupancy strategies.* Oversee administration and completion of the
resident renewal move-in and move out process.* Maintain accurate
and in-depth knowledge of community inventory, pricing and
availability as well as general knowledge of competitors.* Assist
in preparation of community budget.* Provide thorough and strategic
monthly reforecast, monthly operating report, and executive summary
of operations.* Manage performance of subordinates. Conduct
performance appraisals; provide development support (i.e. coaching,
counseling and training); make decisions regarding hiring or
termination of community associates.* Review and analyze operations
reports to track community performance and understand the impact of
local economic conditions on community operations.* Review and
approve, or submit for approval, all contracts within the limits
defined by Mill Creek Residential budget authority levels.*
Anticipate and communicate significant departures from the budget
immediately and in accordance with the company policy and
standards.* Partner with community Service Manager to review and
recommend capital improvements and capital programs for expense
management.* Address and complete all other duties as
assignedPOSITION REQUIREMENTS:* Requires 3-5 years of progressive
responsibility in multi-family, with 2 years of on-site property
management supervisory experience.* Champion the Mill Creek Brand
Promise, Core Values, Service Standards and Manifesto.* High School
Diploma or equivalent required; college degree preferred.* Lease-up
experience is required.* Certified Apartment Manager (CAM) or
Accredited Resident Manager (ARM) preferred.* Must have working
knowledge of Microsoft Office Suite (Word, Excel, Outlook), plus
hands-on experience with YARDI and Entrata.* Must have basic
knowledge of Fair Housing laws and OSHA requirements.* Commitment
to, and passion for, providing outstanding customer service.*
Ability to perform basic arithmetic; such as, addition,
subtraction, multiplication and division.* Strong communication
skills (written and verbal).About Alister QuincyAlister Quincy,
built in 1999, recently fully renovated the Mill Creek way with
luxurious upscale features and amenities, offers 171 apartment
homes. Additionally, we are only 20 minutes from Boston.Mill Creek
is an Equal Opportunity EmployerAre you ready to contribute to the
success of Mill Creek Residential? If so, apply today and become
part of an organization that believes in uncompromising integrity,
celebrating successes, continuous improvement, and working hard,
smart and together!
Keywords: Mill Creek Residential Trust LLC, Quincy , Community Manager, Executive , Quincy, Massachusetts
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