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Network Operations Analyst, Assistant Vice President

Company: eFinancial Careers
Location: Quincy
Posted on: April 9, 2021

Job Description:

Who we are looking for The Network team is looking to add a Network Operations Analyst to our networking team. Your goal is to be one of the contributors to the global network team and assist with the monitoring and managing of the overall performance and availability of the State Street Network, Telecommunications and Security infrastructure. What you will be responsible for As a Network Operations Analysts you will

  • Be responsible for the overall management operationally for our managed service providers
  • Represent Networks and lead calls on major incidents and problem record reviews
  • Attend daily change control meetings to represent network operational changes
  • Attend monthly Service Level review meetings with vendors
  • Review and approve data sent by managed service providers to ensure Service Levels are being met
  • Escalation point for all networking operational issues
  • Update SOP's when applicable
  • Act as a liaison between network engineering, our vendors and business on issues/follow-ups What we value These skills will help you succeed in this role
    • Experience in managing and leading incident calls
    • Experience working with vendors
    • Basic understanding of Switching, Routing, SDN, SD-WAN, Firewall, MPLS, Wireless platforms
    • Proficient with Microsoft Excel
    • Good, Communication, Organization and Presentation Skills
    • Some experience using ServiceNow Education & Preferred Qualifications
      • 3+ years' experience in Network Operations
      • Strong work ethic and self-starter
      • Basic familiarity with network switches, load balancers and firewalls (CCNA level certification)
      • Strong written, communication and presentation skills Additional requirements Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

Keywords: eFinancial Careers, Quincy , Network Operations Analyst, Assistant Vice President, Executive , Quincy, Massachusetts

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