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Director of Commercial Operations

Company: IntelyCare
Location: Quincy
Posted on: November 19, 2021

Job Description:

Director of Commercial Operations
Are you looking to make an impact at a fast-growing health-tech company that tops the lists on the Inc. 5000 and the Boston Business Journal? You've come to the right job description.

As IntelyCare's Director of Commercial Operations, you'll build and manage a world-class Commercial Operations team, as well as support the strategic development of the Revenue organization. The mission of this team is to increase revenue growth through high performing commercial processes, systems and enablement tools.

You will be a trusted advisor to the executive team, responsible for advising commercial business strategy and aligning cross-departmental initiatives. You will own the development and production of tools and insights that support IntelyCare's growth as an intelligent workforce management solution.

Who--- ---We--- ---Are--- --- ---
At IntelyCare, we're empowering healthcare heroes to transform the way they work. IntelyCare simplifies the scheduling and staffing process to match qualified nursing professionals - we call them IntelyPros - with shifts at our partnered facilities. We have a pool of over 15,000 IntelyPros in our network who get the pay, freedom, and flexibility they deserve-all from one smart and easy-to-use mobile app and platform. And our partnered facilities--- get ---access--- ---to--- ---nursing--- ---resources--- ---when--- ---they--- ---need--- ---them.--- ---All--- ---of--- ---which--- ---leads--- ---to--- ---the--- ---ultimate--- ---goal--- ------- ---better--- ---care--- ---for--- ---patients.--- --- ---

Our Values
We're driven by wonder - you're encouraged to ask 'what if?' and see where it leads you.
We take big swings - don't be afraid to make mistakes; they're the stepping stones to success.
We carry forward care - we care about what we do, we care about each other, and we care deeply about our partnered facilities and IntelyPros.
And we believe that when we work together, we thrive . You won't find outsized egos and a 'not my job' mentality here. Just humble, tenacious folks working together to make the impossible possible.

Grow with IntelyCare
--- Ranked--- ---41--- ---on--- ---America's--- ---Fastest-Growing--- ---Private--- ---Companies--- ---list--- ---(Inc.--- ---5000)--- ---
--- Over--- ---3--- ---million--- ---nursing--- ---hours--- ---filled--- ---since--- ---launching--- ---in--- ---2015--- --- ---
--- +200%--- ---revenue--- ---growth--- ---in--- ---the--- ---last--- ---three--- ---years--- --- ---
--- +100%--- ---growth--- ---in--- ---facilities--- ---using--- ---our--- ---platform--- ---year--- ---over--- ---year--- ---
--- 41.2%--- ---daily--- ---active--- ---app--- ---usage--- ------- ---on--- ---par--- ---with--- ---social--- ---media--- ---and--- ---other--- ---popular--- ---apps.--- ---

What--- ---You'll--- ---Do--- ---
--- Work with leadership team to develop and produce sales tools and analytics that support the Revenue team including business insights, market liquidity, evaluate usage and capability of existing commercial tools, suggest areas of improvement to increase commercial effectiveness.
--- Collaborate and work across functions to help develop the strategy and achieve busines objectives, providing when necessary, project management skills and expertise as well as data-driven insights and thought leadership to build consensus and shared perspectives on key initiatives.
--- Lead and support sales training and best practice knowledge sharing initiatives to accelerate and maximize the productivity of the Revenue team. Ensure the efficacy of IntelyCare's sales process including selling methodology, pipeline management and opportunities to streamline and optimize processes.
--- Craft and implement a motivating sales incentive plan including target setting, provide timely reporting of progress to exceeding sales targets and achieving business OKRs.
--- Guide and develop new and existing talent within the existing hiring operation and sales enablement functions, while fostering an egoless culture of teamwork and collaboration across the Revenue team.
--- Own department budget to ensure consistent performance while maintaining company growth targets, alongside managing Revenue team OKRs.
--- Ensure the effective administration of IntelyCare's CRM and continuously evaluate other third-party tools, overhauling the technology stack when necessary to drive efficiencies and improve team performance.

Who--- ---You--- ---Are--- --- ---
--- Bachelor's--- ---degree--- required
--- Experience leading teams
--- Experience with Revenue and Sales
--- Exceptional--- ---communication--- ---skills--- ---and--- ---attention--- ---to--- ---detail--- ---

You--- ---Can--- ---Expect--- ---
--- Collaboration--- ---with--- ---a--- ---fun,--- ---diverse,--- ---and--- ---open-minded--- ---team--- ---that--- ---welcomes--- ---new--- ---ideas--- ---
--- Flexible,--- ---remote--- ---working--- ---environment--- ---and--- ---schedule--- ---
--- Opportunities--- ---for--- ---training and mentorship---
--- Hands-on--- ---experience--- ---working--- ---with--- ---marketing--- ---tools--- ---and--- ---building--- ---marketing--- ---experiences--- --- ---
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: IntelyCare, Quincy , Director of Commercial Operations, Executive , Quincy, Massachusetts

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