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Project Manager - Digital Experience (Quincy, MA)

Company: Ledgent Technology
Location: Quincy
Posted on: May 8, 2022

Job Description:

Ledgent Technology is seeking a Digital Experience Project Manager in the Quincy, MA area.This experienced Project Manager will be instrumental in developing a portfolio of web properties, applications, and digital assets.This is a hybrid (remote/on-site) opportunity that requires 1-2 days in the office per week.What you'll be doing:

  • Work cross functionally with Marketing, IT, Product and Customer Experience stakeholders to deliver products and experiences that are customer centric.
  • Deliver products that have clearly defined priorities supported by sound analytics.
  • Support marketing objectives to aggressively increase web sales, increase web channel contribution and increase customer satisfaction through delivering industry leading digital self-service solutions.
  • Work with Product Owner, internal stakeholders and clients to take concepts and turn them into requirements with enough detail for accurate scoping.
  • Work with Product Owner and stakeholders to map the present and future state of the customer journey. -
  • Develop the processes and models for identifying and tracking all the requirements, steps, resources and dependencies of each project, including negotiating timelines and deliverables with colleagues in higher positions.
  • Create a budget for each project based on scope of work and resources needed.
  • Manage projects according to the budget and identify risks that may lead to budget overrun.
  • Attend regularly scheduled sprint/iteration planning and reviews with internal and third-party development teams. Understand what items will be delivered in each sprint and the impact to the overall project timeline. Identify areas to improve and support each sprint.
  • Anticipate and proactively work to prevent roadblocks. Take an active role in mitigating or eliminating impediments to successful completion of sprint goals.
  • Hold teams accountable for their commitments and leverage internal and external resources to improve capacity.
  • Use postmortem analysis to consistently improve ability to identify roadblocks and improve productivity.
  • Communicate weekly with stakeholders including senior leadership regarding any scope changes, blockers, or changes to project timeline using a project summary that is easily digestible.
  • Take a primary role in inspecting and evaluating quality of deliverables. Own acceptance or rejection of delivered solutions. -
  • Develop and maintain partnerships with internal and external resources.
  • Manage communication with all team members/leads. Ensure deliverables and deadlines are clearly communicated and understood
  • Understand present and future state of technology stack and data flow.What you should bring to the table:
    • 5+ years of project management experience
    • 2+ years of digital project management experience.
    • Practical experience with Agile methodologies and the Scrum framework.
    • Project planning and leadership skills.
    • Experience taking a project from inception to implementation with a focus on process and service delivery.
    • Track record of collaborating with a large and varied group of cross-functional teams and partners to tackle ambiguous problems and make forward progress.
    • Strong ability to multi-task and context-switch with ease, in a fast-paced and ever-evolving organization.
    • Adept at establishing trusting relationships with both internal and external partners.
    • Ability to communicate effectively with technical and non-technical individuals.
    • Proven track record of presenting to and influencing senior management. -We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ledgent Technology, Quincy , Project Manager - Digital Experience (Quincy, MA), Executive , Quincy, Massachusetts

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