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Assistant Front Office Manager

Company: Boston Quincy Marriott
Location: Quincy
Posted on: September 18, 2022

Job Description:

Do you enjoy meeting and talking to new people at work? Do you like to make a positive impact in your work? We have an excellent opportunity for a guest service star to join our front office management team! Excellent benefits include vacation, holiday and sick pay, medical/dental/vision, company-paid life and short/long-term disability insurance, matching 401k, free meals, hotel discounts, and more!

What you will be doing: You will help to lead our front office team (front desk/guest service agents, telephone operators, bell staff/van drivers). You will balance the daily work of serving our guests with the equally important planning and organizing that goes on behind the scenes. You should enjoy the art of hosting so you can model this for your staff. If this sounds like fun and you are a self-starter who enjoys meeting and interacting with all kinds of people, we would love to talk to you!

What you should bring to the table: Experience in building a team, including training, mentoring, coaching & counseling is essential. Excellent communication skills - both written and verbal - will be important. Experience and skill in service recovery situations is key. You will also need strong organization and problem solving skills. You need to be computer savvy and understand property management systems. Prior Marriott (FS-PMS) experience is highly desired.

Hotels are open 24/7. The person who is hired for this role will need to be available to work during peak periods as business demands. Weekends will be a normal part of your schedule. Please complete the availability form with your application.

Keywords: Boston Quincy Marriott, Quincy , Assistant Front Office Manager, Executive , Quincy, Massachusetts

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