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Regulatory Compliance Manager

Company: SS&C Technologies
Location: Quincy
Posted on: September 23, 2022

Job Description:

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge one that only a few people can embrace and thrive upon.If you see your opportunity in complexity , then we are the right fit for you.Job Description:Role Overview The Regulatory Compliance Manager is responsible for managing direct reports responsible for ensuring the companys product, services, and business offerings are compliant client expectations and regulatory requirements. The Manager oversees the timely and accurate resolution/completion of all transactions within established quality, productivity and budgetary guidelines.Responsibilities

  • Manages and provides leadership to department personnel. Plans adequate staffing levels, promotes training and development and assures compliance with company human resources management policies/programs.
  • Interfaces with all levels of personnel at assigned client(s) on a regular basis. Identifies and responds to sensitive client issues and problems; resolves issues through communication with team members, other departments, explaining procedures or systems capabilities. Escalates highly complex problems having significant impact on financials or client relationship as needed.
  • Manages daily workflow/prioritization. E nsures all functions are performed efficiently, on a timely basis and meet quality and productivity standards. Reviews current operating procedures, makes revisions and implements changes. Handles special requests and/or exception items, escalating highly sensitive items as needed.
  • Participates in the development and achievement of department goals in conjunction with upper management; implements strategies and procedures to improve service levels, productivity, and the cost effectiveness of department operations; monitors results and keeps management informed.
  • Ensures training and development of department personnel. Monitors associates' progress; evaluates and adjusts group training needs as necessary; provides frequent and regular feedback to direct reports. Participates in the creation of, and enhancements to, associate development plans.
  • Works with Sales Team and participates in the cycle for attaining new business for the organization.
  • Accountable for analyzing and identifying regulatory, financial, and operational risk for the organization.
  • Participates in client visits and due diligence meetings
  • Represents the interests of the company in various industry-related focus groups, steering committees, and advisory groups. May also be required to speak at or compose documentation for industry conferences, client/product conferences, or educational seminars.
  • Develops short- and long-term business plans consistent with the needs and priorities of the business and its customers.Qualifications
  • Bachelor's Degree or equivalent combination of formal education and work experience.
  • 3 - 5 years transfer agency or related industry experience, including at least 2 years management experience.
  • Thorough knowledge of transfer agency operations policies, procedures and legals.
  • Detailed knowledge of system capabilities and applications.
  • Working knowledge of financial services industry preferred.
  • Leadership skills utilized to effectively monitor and develop team members to ensure smooth operations of department, including training, evaluation and communication of expectations, requirements and results, and ensuring implementation and consistent application of corporate policies, procedures, and quality standards.
  • Ability to listen and communicate clearly and effectively, both verbally and in writing, in order to present, discuss and advise client(s), team members, upper management and other departments. Presentation skills are required to participate in client visits and presentations.Decision making, prioritization and delegation skills are required to effectively manage daily operations. Planning and goal setting skills are required to ensure highest client service levels are provided.Location:Kansas City MissouriSS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here (http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf) and here (https://www.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf) . SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

Keywords: SS&C Technologies, Quincy , Regulatory Compliance Manager, Executive , Quincy, Massachusetts

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