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Sr. Product Manager, Operation Services

Company: Peapod Digital Labs
Location: Quincy
Posted on: September 23, 2022

Job Description:

Address: USA-MA-Quincy-1385 Hancock Street
Store Code: NCF Product Management (27564)

What's Our Dish

Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.

Browse the Aisles

The Sr. Product Manager role at Peapod Digital Labs (PDL) will function as a key leader in the Product organization and will have 360 ownership of a set of Products through Product functions that span the spectrum from ideation-strategizing to execution-delivery and everything in between. This leader will be responsible for achieving business and operational metrics by enhancing the proprietary e-commerce central fulfillment systems of the Ahold Delhaize USA's brands - Stop & Shop, Food Lion, Giant Food, the Giant Company, and Hannaford. This leader is responsible for maintaining robust inbound and outbound communications with colleagues, stakeholders, and leadership about all things to do with his/her product portfolio.

Reporting directly to a senior Product Leader and skip level to the VP/Head of Product, this role is ideal for someone with Product Management experience looking to spread their wings by taking on an impactful, empowered, and accountable, decision making flavor of Product Management.

Recipe for Success - What's "in store" for the role

  • Lead the development of a product vision, then drive a process to bring that vision to fruition
  • Collaborate with key stakeholders to develop product-line growth strategy
  • Champion the needs of the customer and PDL/AD USA business goals throughout the execution of a project
  • Must lead complex projects independently, develop a strong understanding of our customers, manage multiple concurrent projects, and identify and lead solutions that recognize significant business value
  • Drive cross-functional teams comprised of both business roles and technical development during the life cycle of product development
  • Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency.
  • Blend strong business acumen, technical problem solving and agile execution
  • Lead the prioritization of ecommerce features and understand the art of sequencing their delivery with an agile framework.
  • Partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans
  • Collaborate with internal business partners to refine requirements and define enhancements, creating buy-in from other teams as necessary
  • Vet scope, requirements, use case/user scenario, test case documents and design specifications, in partnership with UX, product managers, QA and design.
  • Proactively identify issues and work with internal partners to understand options and execute solve
  • Synthesize business requirements, identify areas of uncertainty, recommend solutions, gather buy-in from relevant stakeholders, roll solution out to team, shepherd feature through development and review code before rollout.
  • Hiring, management, and mentoring of junior Product Managers and Product Analysts
  • Develop metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.
  • Act as an ambassador for the product internally and as the primary contact for queries related to the product.
  • Additional projects and responsibilities as assigned

    The Essentials In Your Cart - The required ingredients
    • Bachelor's Degree
    • Direct experience in a digital environment in a relevant capacity
    • 7+ years overall relevant experience
    • 4+ years in product management
    • 3+ years direct fulfillment or supply chain systems experience
    • 3+ years working in an Agile development environment and managing iteration-level deliverables

      Extra Spices - What you should bring to the table
      • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, project management (from conception to completion), & planning skills
      • Strong verbal and written communication skills
      • Demonstrated collaborative skills and ability to work well within a team
      • Strong technical acumen and working knowledge of data tools or SQL
      • Ability to manage multiple projects in various phases of ideation, execution, or delivery
      • Ability to work with and influence peers and senior management
      • Ability to work in a fast-paced and deadline-oriented environment
      • Self-motivated with critical attention to detail, deadlines and reporting
      • Experience with agile development
      • Data driven mindset and track record

        Join Us at Our Table

        Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress - our people! Our vision is to become an organization where humanity is universally embraced; Diversity, Equity, Inclusion and Belonging are infused in our business; and our PDL employees are representative of the world and the communities that we serve.

        We believe in total wellness, which encompasses a balance of physical, financial, and emotional wellness. No matter where you are on your personal wellness journey, PDL provides access to a variety of tools and resources to support total wellness. This includes medical, dental, and vision benefits, health savings accounts, flexible spending accounts, 401(k) with a strong company match, paid parental leave, adoption assistance, tuition reimbursement, generous and flexible paid time off and holiday policy, and an array of voluntary benefits including critical care, pet insurance, and additional life coverage.

        We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

        Job Requisition: 268928_external_USA-MA-Quincy_9142022

Keywords: Peapod Digital Labs, Quincy , Sr. Product Manager, Operation Services, Executive , Quincy, Massachusetts

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