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Commercial Lines Product Manager

Company: Arbella Insurance Group
Location: Quincy
Posted on: November 19, 2022

Job Description:

At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: On-site gym and fitness classes and one-on-one personal trainingOn-site nurse, nutritional counseling, and mental health resourcesFull-service cafeteriasFree shuttle service to Quincy Adams T StationTuition assistance programsOpportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and moreA company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance FoundationRobust training, mentorship, and professional/personal development programsColleagues who genuinely care about each otherArbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009! The CL Product Manager will execute on the vision for Commercial Lines products, partnering with key stakeholders including Operations, Claim, IT, Actuarial, Finance, and Legal to drive profitability and growth. Will lead and manage a team of analysts of varying levels in the execution of product development, user acceptance testing, and competitor analysis. These projects will drive strategy and support business objectives across functional areas such as product development, pricing sophistication, user experience, and ease of doing business with the aim of maintaining profitability growth within each line of business. This professional will hire, develop and retain a high performing team.As part of the CL management team, this individual will own strategic product decisions and collaborate with leadership to sustain profitable growth. Will also provide recommendations for key areas to improve and expand the competitiveness of CL's product offerings. Furthermore, the CL Product Manager will support ongoing technology projects such as the migration of our CPP product to our policy administration system. Keeps abreast of program updates around rating and coverage and proactively implements changes with assistance from Actuarial, Legal, Claims, and IT. Collaborates with Underwriting and Operations to improve processes and monitor the quality and accuracy of quoting and policy issuance and maintenance.Key Responsibilities

  • Achieve high performing results through proactive management of product analysts team
  • Train and develop current team and recruit new hires as needed
  • Conduct performance reviews and recommend salary adjustments, promotions and transfers, etc.
  • Monitor the quality and productivity of work within their team
  • Recommend and implement changes on an on-going basis for improvement
  • Keep abreast of filings and industry trends that could affect underwriting or product compliance
  • Deliver quality control programs, both externally and internally focused
  • Guide the research, analysis, and recommendations for final rate picks and product coverages
  • Lead and guide team in working with IT to manage projects, enhancements, and fixes
  • Provide recommendations for the prioritization of work and escalates issues and decision points as needed
  • Collaborate with CL Underwriting on appetite, guidelines, desired segment mix, and profit improvement
  • Provides support on the development of state and line of business strategies
  • Direct product analysts on competitive research activities and identify opportunities within mix of business
  • Support and collaborate with agencies and other Arbella departments to:
  • Provide subject matter expertise regarding product details such as rates, rules, forms, & compliance
  • Devise product and ease of doing business improvements
  • Control and budget expenses accordingly
  • Acts as a point person for third party vendors and partners are assignedRequirements
    • Bachelor's degree required
    • 5+ years of progressive experience in a leadership position, preferably managing a product team
    • Demonstrated knowledge of Commercial Lines including pricing, product, underwriting, & competitive analysis
    • Experience working with technology teams, DOIs, and legal counsel
    • Experience interpreting management information reports and other business intelligence#LI-MG1

Keywords: Arbella Insurance Group, Quincy , Commercial Lines Product Manager, Executive , Quincy, Massachusetts

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