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Part Time Assistant Housekeeping Manager

Company: Club Quarters in Boston
Location: Quincy
Posted on: February 7, 2024

Job Description:

Assistant Housekeeping Manager

Reports to: Housekeeping Manager

Weekly Work Hours: Part time

Shift Times: Specifically, Sunday - Monday availability. As is typical to the hospitality industry, staff may be required the flexibility to work a range of shift times (morning, day, evening) and days of week

Pay Type: Hourly

Responsibilities include:

--- Preparing staff requirement report for third party to ensure proper staffing

--- Making recommendations and participating in decision-making

--- Acting as Department Head when the Housekeeping Manager is off

--- Liaising with other departments as well with third party staffing company

--- Purchasing

--- Creating inventory process

--- Laundry transactions, include billing and inventory

--- Logging found items in Lost & Found Log

--- Ordering items and processing invoices (if assigned)

--- Opening and closing of Housekeeping, specifically room assignments and cleaning

--- Room inspection, minimum of 10-15 per day

--- Inspection of public places to determine cleaning schedule

--- Attending daily, weekly and other leadership meeting as directed

--- Other duties as assigned

Ensuring Exceptional Customer Service

--- Handles guest problems and complaints, seeking assistance from supervisor as necessary.

--- Assists in the review of guest feedback and guest satisfaction results with third party vendor. Sets a positive example for guest relations.

Requirements

--- Prior hotel supervisory experience

--- Ability to clearly and pleasantly communicate in English with guests, management/co-workers, third party supervisors both in person and on the telephone

--- Proficient computer knowledge

--- Spanish helpful

Keywords: Club Quarters in Boston, Quincy , Part Time Assistant Housekeeping Manager, Executive , Quincy, Massachusetts

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