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Quality Improvement Manager (RN)

Company: Sevita
Location: Quincy
Posted on: February 12, 2024

Job Description:

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.QI Field Services Manager -* Nursing License Required* Bonus Opportunities* $90-95,000 Yearly Salary* On Call Availability* Travel RequiredAre you looking for meaningful work that uses your background in social services to impact a larger population? As the Manager of QI Field Services, you will provide leadership and support Quality services state-wide, helping to implement Quality Improvement plans to meet and exceed service excellence.Quality Improvement* Represent the state on the QI Network leadership team and participate in state staff meetings* In partnership with the state leadership team and QI Director, develop state-specific continuous quality improvement plans* Provide technical assistance and subject matter expertise with regard to process improvement initiatives, with a focus on quality assurance and improvement* Implement and maintain systems and processes for effective communication with state leadership team and QI staff to elicit feedback and disseminate information* Partner with Operations to identify training needs and to develop resources to meet those needs* Analyze data and proactively identify opportunities for improvement; partner with state leadership and the state QI team to develop and implement strategies toward improvementRisk Management* Oversee the implementation of the incident reporting system according to our Incident Management Protocol* Organize and manage monthly trended incident reporting of system data to Operations for their review and action* Consult with Operations to follow through on critical events and identify methods to improve safety and minimize risk to clients and employees* Conduct complex and high-level internal investigations* Conduct and/or review internal investigations for incidents involving alleged abuse and/or neglect* Implement the Incident Management Protocol and Mortality Review Protocol in addition to Operating Group requirements* Actively participates in merger and acquisition diligence assessments and evaluation of prospective acquisitionsCompliance* Develop and oversee quality and compliance monitoring systems to measure the state's compliance with the standards, contractual obligations, state and federal regulations, and accreditation standards* Support operations to develop corrective action plans in response to adverse actions that require the Notification Protocol; verify implementation of those plans* Complete Network Performance Audits* Work with State leadership team to develop policies in compliance with local regulatory standards and consistent with corporate policies and protocols* Provide technical assistance and direction in the development of corrective action plans for adverse actions according to Network Notification Protocol, as well as other issues of non-compliance; provide training as necessaryCustomer Engagement* Collaborate with Operations leadership to determine and implement local customer engagement activities* Collaborate with state leadership and QI Director to design the strategy for completing the survey process in the state*

  • Partner with state leadership and operations to develop improvement plans in response to customer engagement survey results* Direct and manage the performance of QI Specialists in tandem with Operations supervisors* Supervise and manage assigned staff, including performance evaluations, scheduling, orientation, and training; resolve employee relations issues as needed; make decisions related to employmentQualifications:* Bachelor's Degree - Registered Nurse* Minimum of 5 years of experience in a social services field such as mental health, child welfare, brain injury, intellectual/developmental disabilities* Supervisory experience strongly preferred* Excellent leadership skills with an ability to influence others and drive change; "hands-on" leader who promotes collaboration through example* Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines* Effective communication skills to manage relationships* Self-motivated and collaborative; a team playerAdditional Qualifications for Adult Day Health Operating Group* 3-5 years of experience in support of DPH regulations* Current state RN or LPN License* Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services.* Current CPR/First Aid certification.Benefits Include:* Competitive Pay: Compensation and full benefits package for employees working 30+ hours/week, including a 401(k) with a 3% company match* Medical, Dental and Vision Insurance plus 401(k) Retirement Plan* Paid Time Off (PTO) - Accrued on your first day of employment plus 1 day per year after 2 years.* Paid Holidays after 90 days for full time employees* We invest in your professional growth through continuing education, training, and more* Supportive relationships with coworkers and supervisors who help you grow and learn* Referral Program - Earn $$ for each applicant you refer to the company!* Employee Discounts / "Perks At Work" - Discount program available to employee's, offering online access to more than 30,000 discounts and exclusive offers through Sevita's vendor relationshipsApply today and explore careers, well lived at Sevita.Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.* Equal Opportunity Employer, including disability/vetsSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.Equal Opportunity Employer, including disability/vetsOther details* Job Family Quality Improvement* Job Function Management* Pay Type Salary* DBA Adult Day Health Inc* Min Hiring Rate $90,000.00* Max Hiring Rate $95,000.00Apply Now* Quincy, MA 02169, USA

Keywords: Sevita, Quincy , Quality Improvement Manager (RN), Executive , Quincy, Massachusetts

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