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Product Analyst: Plan Health, Communications and Component Solutions

Company: SS & C Technologies Inc
Location: Quincy
Posted on: February 20, 2021

Job Description:

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge - one that only a few people can embrace and thrive upon.If you see your opportunity in complexity, then we are the right fit for you.Job Description:Role OverviewThe Product Analyst will be a member of the Retirement Solutions Product Team responsible for the product management and strategic planning of our industry leading communications, plan health dashboard and reports, along with all of the component product solutions. This is a senior product role and will work closely with executive management, product management, and cross-functional teams to define KPI's, track & monitor progress against those KPI's and may get involved with leading the development, and executing the deployment and operational support of the Retirement Solutions product suite. The ideal candidate possesses an innovative approach to product management, an entrepreneurial spirit, a strong understanding of the SS&C Retirement Solutions and analytical skills. He/she must be able to work with a diverse group of individuals, and possesses an orientation to successful, on-time, on-budget product management while being comfortable in reporting out to Sr. Mgmt. The Product Analyst is ultimately responsible for attaining product revenue and profitability objectives by creating compelling experiences for diverse user groups. This role can be based in Quincy, MA, Kansas City, MO or Albany, NY. Responsibilities

  • Program oversight of the RS Component Product suite from an analytic standpoint.
  • Defining, tracking & reporting on KPI's as to influence the future direction of the product.
  • Influence product strategy and vision with eye towards innovative concepts and solutions with specific influence over the end-user experience.
  • Uncovers customer needs and "pain points" to build prototypes to validate solution approach.
  • Participates in product planning and execution throughout the entire product life cycle, from concept through end-of-life planning and ongoing support.
  • Creates business cases for proposed new features, and identifies requirements for future and current products.
  • Performs research and analysis and provides input to the product vision and strategy, the product solution, development plan, the product roadmap, pricing models, positioning in the marketplace, and the launch process.
  • Provides clear vision and scope documentation, use cases, workflows, wire-frames, design and product requirements, and other materials as needed to support UX design and development.
  • Builds and presents end-to-end executive product updates inclusive of current production metrics, new feature delivery planning and financial forecasting.
  • Facilitates and leads strategy/concept/requirements sessions with cross-functional teams of user research, market research and technology partners.
  • Develops, tracks, and reports on multiple products simultaneously, in various cycles of development. Represents the market within the division and works with development to ensure delivery of relevant and impactful software and solutions.
  • Works with multiple products/projects/business units in parallel. He/she must be able to come up to speed quickly in new business areas, balance multiple initiatives, while keeping a high level of performance and customer service.
  • Works with internal partners to identify shared opportunities and help drive project delivery (Risk, IT, Marketing, legal, audit).
  • Works with solution architects to identify business solutions that are scalable, both tactical and strategic to business goals.
  • Participates consistently with tech teams to answer and help resolve technical challenges and review sprint deliveries.
  • Assists with training less experienced associates, works independently with minimal management oversight and receives general instruction on new assignments.Qualifications
    • Bachelor's degree and 5+ years of retirement industry experience. Advanced analytical expertise, business acumen, product knowledge, and industry experience to effectively manage the product life-cycle.
    • Experience in retirement industry, communications, plan sponsor and participant needs, retirement planning tools and calculators is strongly preferred.
    • Strong understanding of the competitor features and capabilities and market trends, which may impact a successful new product launch.
    • Knowledge the retirement industry is strongly preferred.
    • Creative thinker that can generate innovative ideas and work well cross functionally.
    • Excellent written and oral communication skills with the ability to communicate clearly, concisely and effectively with all organizational levels.
      • Experience presenting to executive leadership and handling sensitive customer situations.
      • Experience speaking in front of large internal, external and global audiences.
      • Effective planning, organizing and leading, producing results that consistently meet internal and/or external standards, works well under pressure with multiple priorities and deadlines.
      • While not mandatory, the following qualifications are preferred:
        • Experience in product management roles/functions including building out product roadmaps and business cases.
        • Understanding of Agile/Scrum development methodologies including authoring themes, epics, stories, and participating in a scrum team environment.
        • Exceptional team player with a proven ability to lead through influence, work within a matrix organization, and deliver on commitments. Ability to lead and work autonomously across different groups in various locations and time zones.
        • Ability to handle multiple competing priorities in a fast-paced environment.Location:Quincy MassachusettsSS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at for assistance. - provided by Dice

Keywords: SS & C Technologies Inc, Quincy , Product Analyst: Plan Health, Communications and Component Solutions, Healthcare , Quincy, Massachusetts

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