Customer Service Representative I (US) - Quincy, MA
Company: TD Bank
Location: Quincy
Posted on: May 17, 2022
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Job Description:
TD DescriptionAbout TD Bank, America's Most Convenient Bank - TD
Bank, America's Most Convenient Bank, is one of the 10 largest
banks in the U.S., providing more than 8 million customers with a
full range of retail, small business and commercial banking
products and services at approximately 1,300 convenient locations
throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas
and Florida. In addition, TD Bank and its subsidiaries offer
customized private banking and wealth management services through
TD Wealth -, and vehicle financing and dealer commercial services
through TD Auto Finance. TD Bank is headquartered in Cherry Hill,
N.J. To learn more, visit . Find TD Bank on Facebook at and on
Twitter at TD Bank, America's Most Convenient Bank, is a member of
TD Bank Group and a subsidiary of The Toronto-Dominion Bank of
Toronto, Canada, a top 10 financial services company in North
America. The Toronto-Dominion Bank trades on the New York and
Toronto stock exchanges under the ticker symbol "TD". To learn
more, visit DescriptionThe Customer Service Representative I
delivers a legendary Customer Experience while providing solutions
and referrals for TD products and services to new and existing
Customers. Consistently executes appropriate behaviors to deliver a
Legendary Customer experience in the StoreConducts needs-based
conversations and offers financial solutions to meet our Customers'
needs Makes quality referrals to appropriate partners Responsible
for meeting individual performance metricsResponsible for making
sound decisions and timely problem resolutionProactively reaches
out to Customers to deepen relationships through needs-based
conversationsPerforms a broad range of tasks of varying complexity
and scopeParticipates in opening and closing Store proceduresOpens
accounts and related servicesOriginates loan applications, prepares
documents and conducts loan closingsJob RequirementsHigh School
diploma or GED1+ years of related experience requiredSuperior
Customer Service skillsTeller experience (Preferred)Strong
organizational skills to handle multiple tasks in a fast-paced
environmentExcellent communication skills with ability to be
concise, clear and consistentDemonstrated ability to schedule and
prioritize workDemonstrated ability to work independently and
within deadlinesSound judgment in decision making and problem
solvingProficient in Microsoft OfficeNotary License
(Preferred)InclusivenessAt TD, we are committed to fostering an
inclusive, accessible environment, where all employees and
customers feel valued, respected and supported. We are dedicated to
building a workforce that reflects the diversity of our customers
and communities in which we live in and serve, and creating an
environment where every employee has the opportunity to reach their
potential. If you are a candidate with a disability and need an
accommodation to complete the application process, email the TD
Bank US Workplace Accommodations Program at . Include your full
name, best way to reach you, and the accommodation needed to assist
you with the application
process.EOE/Minorities/Females/Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity.
Keywords: TD Bank, Quincy , Customer Service Representative I (US) - Quincy, MA, Hospitality & Tourism , Quincy, Massachusetts
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