Customer Service Representative

Company: Intact Insurance
Location: Quincy
Posted on: March 19, 2023

Job Description:

Job DescriptionWe are a specialized insurance agency seeking an experienced, full-time Customer Service Representative to work with schools, colleges and parents.A.W.G. Dewar, Inc. is a unique organization specializing in student insurance. This has been our only area of service since 1930. We currently provide customized policies to more than 1,200 of the leading independent schools and colleges in North America. We are the originators of the Tuition Refund Plan, a proven and tested means of protecting schools and families from the financial consequences of withdrawals and dismissals. Office hours are Monday through Friday from 8:30 a.m. to 4:30 p.m. We are conveniently located in Quincy, MA, minutes away from Routes 128, 93 and 3. We offer a competitive salary and benefit package. We are a small company with low turnover and hope you consider joining our team! The ideal candidate will be well organized, professional, able to multi-task effectively, and have excellent written and verbal skills. Must be proficient in MS Word, Excel, calculating and typing. Responsibilities:Serves as a primary contact for underwriting and claim processing for our customer schoolsHandles written correspondence, e-mail and phone calls from schools, parents and account representativesReviews and calculates insured student data from schools/collegesPrepares and issues insurance policy documentsResearches plan information and follow up with clients in an accurate and timely manner.Prepares, documents, and files copies of client informationKey Skills & Attributes:Strong organizational skills and attention to detailExcellent customer service and communication skillsProper grammar both written and verbalPositive attitude with strong and consistent work ethicProficiency in Microsoft Word and ExcelEfficient and accurate typing, data entry and calculation (10 key) skills necessaryExperience & Education:High school diploma or equivalent required. College graduate preferred. Previous office and customer service experience required. Insurance license is not required.About UsAt Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage thats aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.#LI-DNI#LI-PC1#LI-HYBRID

Keywords: Intact Insurance, Quincy , Customer Service Representative, Hospitality & Tourism , Quincy, Massachusetts