Customer Service Representative
Company: Intact Insurance
Location: Quincy
Posted on: March 19, 2023
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Job Description:
Job DescriptionWe are a specialized insurance agency seeking an
experienced, full-time Customer Service Representative to work with
schools, colleges and parents.A.W.G. Dewar, Inc. is a unique
organization specializing in student insurance. This has been our
only area of service since 1930. We currently provide customized
policies to more than 1,200 of the leading independent schools and
colleges in North America. We are the originators of the Tuition
Refund Plan, a proven and tested means of protecting schools and
families from the financial consequences of withdrawals and
dismissals. Office hours are Monday through Friday from 8:30 a.m.
to 4:30 p.m. We are conveniently located in Quincy, MA, minutes
away from Routes 128, 93 and 3. We offer a competitive salary and
benefit package. We are a small company with low turnover and hope
you consider joining our team! The ideal candidate will be well
organized, professional, able to multi-task effectively, and have
excellent written and verbal skills. Must be proficient in MS Word,
Excel, calculating and typing. Responsibilities:Serves as a primary
contact for underwriting and claim processing for our customer
schoolsHandles written correspondence, e-mail and phone calls from
schools, parents and account representativesReviews and calculates
insured student data from schools/collegesPrepares and issues
insurance policy documentsResearches plan information and follow up
with clients in an accurate and timely manner.Prepares, documents,
and files copies of client informationKey Skills &
Attributes:Strong organizational skills and attention to
detailExcellent customer service and communication skillsProper
grammar both written and verbalPositive attitude with strong and
consistent work ethicProficiency in Microsoft Word and
ExcelEfficient and accurate typing, data entry and calculation (10
key) skills necessaryExperience & Education:High school diploma or
equivalent required. College graduate preferred. Previous office
and customer service experience required. Insurance license is not
required.About UsAt Intact Insurance Specialty Solutions we are
experts at what we do. Our deep understanding of the specialty
insurance market is the foundation for our customized solutions,
backed by targeted risk control and claims services. Our employees
are passionate about providing insurance coverage thats aligned to
our targeted customer groups. Today, we help protect over a dozen
industries with tailored coverages and
services.#LI-DNI#LI-PC1#LI-HYBRID
Keywords: Intact Insurance, Quincy , Customer Service Representative, Hospitality & Tourism , Quincy, Massachusetts
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