General Cook
Company: Boston Park Plaza
Location: Quincy
Posted on: September 11, 2023
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Job Description:
Highgate Hotels
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com.
Location
An unrivaled blend of warmth, authentic heritage, and contemporary
sophistication attract travelers from around the world to Boston's
most beloved hotel, the Boston Park Plaza. With the recent
completion of a $100 million landmark transformation of all guest
rooms, meeting space and public areas, guests quickly discover that
this 1927 historic hotel is still classic, timeless, and always
in-style. The hotel features 1,060 guest rooms (including 57
suites) plus onsite amenities. This historic and vibrant hotel is
located in Boston's Back Bay neighborhood, just steps away from
Boston Common and within walking distance of world-renowned Newbury
Street, the Financial District, Faneuil Hall Marketplace, and a
host of other famous historical Boston sites. Boston Park Plaza is
a member of the Preferred Hotels and Resorts.
Overview
The General Cook is responsible for preparing all food items, based
on standardized recipes, for the Restaurants, Room Service,
Employee Cafeteria and Banquets, while maintaining the highest
standards to produce an appealing and appetizing product. He/she is
also responsible for ensuring the cleanliness, sanitation and
safety in the kitchen and work areas while minimizing waste and
maximizing cost/production ratio.
Responsibilities
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions
to meet deadlines.
- Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
- Maintain high standards of personal appearance and grooming,
which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage
safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
- Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or
operational needs.
- Perform other duties as requested by management.
Keywords: Boston Park Plaza, Quincy , General Cook, Hospitality & Tourism , Quincy, Massachusetts
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