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Call Center Representative - on-site ($30/hr + paid training)

Company: Professional Staffing Group
Location: Quincy
Posted on: May 15, 2022

Job Description:

Call Center Representative - on-site ($30/hr + paid training) What's In It For You: $30 per hour pay rate A paid month-long training program Easily accessible by North Quincy Red Line Must be able to report on-site in Quincy, MA A possibility of turning the contract into a permanent role About the Opportunity: Our client from Quincy, MA is a health insurance program run by the state that provides health benefits and helps pay for them to qualify children, families, seniors, and people with disabilities living in Massachusetts. They are searching for a Call Center Representative that will handle the reviewing, evaluating, and determining of an applicant's eligibility for medical assistance under the company's policy and procedures. As the Commonwealth's Medicaid program, its goal is to offer benefits directly or help pay for all or part of their members' health insurance premiums. Call Center Representative Responsibilities: Responding to member inquiries to provide information regarding the eligibility requirements Reconciling MHO case information with information from other agencies and sources to verify continued eligibility for benefits Obtaining and validating demographic and financial information that are listed and not listed on eligibility forms, contact collateral sources of information, and determining the immigrant status Ensuring accuracy and completeness with eligibility forms submitted by the people requesting benefits Call Center Representative Qualifications: A Bachelor's Degree or 2 years of related customer service experience Must be vaccinated against COVID-19 or have an approved exemption to it Outstanding phone etiquette and verbal communication skills Experience with Microsoft Office Suites such as Excel and Outlook There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too. Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. #pando1-2 Internal ID: 12094PandoLogic. Keywords: Call Center Representative, Location: Quincy, MA - 02170

Keywords: Professional Staffing Group, Quincy , Call Center Representative - on-site ($30/hr + paid training), Human Resources , Quincy, Massachusetts

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