Patient Check-In Representative - Quincy - 40 hrs

Company: Atrius Health
Location: Quincy
Posted on: September 23, 2022

Job Description:

Patient Check-In Representative - Quincy - 40 hrs
- (117999) Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts. The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy. We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives. SUMMARY Under general supervision, professionally greets and performs any necessary health screening for all patients entering the practice for medical appointments. Verifies patient demographics and insurance information, making any necessary changes in the Practice Management System. May obtain and enter appropriate referral information. Ensures all patients have completed and signed all forms as needed. Checks patients in, in order to inform clinical unit of patient's arrival. Collects payments for visit and outstanding balances, as necessary. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. Related Associate's degree in Business or related field preferred. EXPERIENCE At least one year experience in a business role (i.e., healthcare or hospitality check in with cash handling, insurance verification, payment collection, banking, billing or end of the day reconciliation) with direct patient or customer service delivery required; healthcare setting preferred. Working knowledge of check-in or registration procedures and self-pay collections in a healthcare environment is preferred. Working experience with cash handling and end of day balancing procedures is preferred. SKILLS Demonstrated customer service and recovery skills, strong verbal, written and telephone communication skills. Attention to detail, demonstrated multi-tasking skill. Demonstrated working under time pressure, juggling multiple priorities, managing deadlines. Teamwork, flexibility, reliability, adaptability, able to be flexible with work schedule. Strong computer skills (keyboarding, data entry and moving quickly between multiple application systems, proficient in email required. Working knowledge of medical office check-in function including health plan coverage and referrals, authorizations, patient balance terminology (deductible, co-pay, co-insurance) is preferred. EMR proficiency preferred. . Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. BENEFITS INCLUDE: · Up to 8% company retirement contribution, · Generous Paid Time Off · 10 paid holidays, · Paid professional development, · Generous health and welfare benefit package. Organization Administration
Primary Location Quincy MA-1250 Hancock
Schedule 9:30AM-6:00PM
Job Accounting/Billing/Finance
Job Level Entry Level
Job Type Regular Full Time - 40 Hrs (Full Time Benefit Eligible)

Keywords: Atrius Health, Quincy , Patient Check-In Representative - Quincy - 40 hrs, Human Resources , Quincy, Massachusetts