Human Resources Coordinator
Company: The Newbury Boston
Location: Quincy
Posted on: September 14, 2023
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Job Description:
Highgate Hotels
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com .
Location
The Newbury Boston at One Newbury Street, located in the premier
shopping and dining neighborhood of Boston's Back Bay is an iconic
property originally opened in 1927 as one of the first Ritz-Carlton
hotels in the U.S. and most recently was the Taj Boston. The
building was recently transformed into a 286-room luxury hotel with
16,000-sq-ft of stunning event spaces, signature dining experiences
and a reimagined front entrance on Newbury Street.
Overview
The Human Resources Cordinator is responsible for assisting the
Area Director of Human Resources with a variety of Human Resources
functions. He/she is also responsible for filling all hourly
positions in a timely manner, accurate and timely completion of
paperwork, and the understanding and enforcement of company
policies.
Responsibilities
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions
to meet deadlines.
- Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
- Maintain high standards of personal appearance and grooming,
which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage
safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
- Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information,
data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
- Administer insurance benefits, explain benefits, assist with
completion of enrollment forms, and answer questions.
- Compile review list and distribute to departments.
- Compile Turnover Report, copy and distribute.
- Enter payroll information on computer (wage information,
changes).
- Conduct prescreening interviews.
- Respond to unemployment claims, maintain unemployment
logbook.
- Maintain new hire, termination, transfer and promotion
logbook.
- Compile wage surveys.
- Monitor and maintain Leave of Absence log.
- Monitor Workman's Compensation claims, complete First Report of
Injury and Employers Report of Industrial Injury.
- Answer questions regarding 401K Plan, vacation and benefits
(insured and noninsured).
- Process associate rate room request.
- Prepare and place recruitment advertising.
- Process paperwork for terminating employees.
- Schedule Orientation.
- Assist in Orientation - explain benefits, conduct tour of
property.
- Write articles and take pictures for property newsletter.
- Assist with special projects; plan employee events (meetings,
picnics, parties).
Keywords: The Newbury Boston, Quincy , Human Resources Coordinator, Human Resources , Quincy, Massachusetts
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