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Manager I Channel Development

Company: Delhaize America
Location: Quincy
Posted on: May 31, 2021

Job Description:

Position Title: Manager I Channel Development

Location: Carlisle, PA, or Salisbury, NC, or Quincy, MA or Chicago, IL

ADUSA Supply Chain Services is a supply chain company of Ahold Delhaize USA, providing services to one of the largest grocery retail supply chains in the nation. ADUSA Supply Chain Services includes functions that support the end-to-end supply chain operations, such as human resources, finance, business process management, research & development, innovation, sales and operations planning, data and analytics, vertical integration and e-commerce operations and logistics. ADUSA Supply Chain Services fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.adusasupplychain.com.

The Fulfillment Channel Strategy Manager role will provide expertise and direction across all Ahold Delhaize Omni-channel sites for the brands, including warerooms, warehouses and click and collect locations. You will be the subject matter expert on the cutting edge of e-commerce and consult the brands on all new initiatives in the space.

You will work with the product owner of your respective channel to support the strategic development and business improvement of various projects that meet PDL's and ADUSA Brand's fulfillment requirements. This includes business processes as well as the supporting business systems required to enable those processes. You will be responsible for communicating about those topics to the different cross functional stakeholders across the organization and develop roadmaps for prioritization.

Role Responsibilities:

Collaborate with cross-functional teams (Marketing, Merchandising, Retail operations, etc.) to translate Customer Value Proposition and efficiency drivers into business needs and proposed improvements

Support the development of an appropriately prioritized roadmap for development and implementation, and support the alignment with IT business systems appropriately

Work with development teams and technical leads to determine scope and priorities for specific projects within the channel

Work with vendors to innovate the respective channels through new technologies and capabilities

Act as an ambassador for the channel internally and as a contact for queries related to specific topics or projects within the channel

Deliver key messages to stakeholders on project deploys and escalate issues accordingly.

Interpret and adhere to standard legal, compliance, and business rules during program design and development.

Develop compelling stories and presentations to leadership

Takes the initiative to keep both own skills up to date and to maintain an awareness of developments in the retail and IT industry Requirements Bachelor's degree, Masters preferred

Degree in Operations Management, Continuous Improvement or Computer Science, Computer Information Systems, or related fields are very beneficial to this role

5 years of relevant experience


Previous ecommerce experience preferably in the retail space

Last mile, logistics, transportation experience a plus Apply On-line

Keywords: Delhaize America, Quincy , Manager I Channel Development, Other , Quincy, Massachusetts

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