Citizens Teller
Company: Citizens Financial Group, Inc.
Location: Quincy
Posted on: June 6, 2021
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Job Description:
Req Number213663 Category Sales, Citizens Teller Full/Part Time
F Shift 1st Shift Description Transactions aren't at the heart of banking - relationships are.
That's why we're not looking for just any teller. We're looking for
Citizens Tellers. What sets these colleagues apart? You look
customers in the eye and greet them in the branch lobby with a
smile - just like you would a friend or a neighbor. Whether you're
processing transactions or collaborating with your branch team to
meet a customer's needs, you provide a memorable, meaningful
experience to every customer, every day. Are you a great listener? Do you enjoy meeting new people or
strengthening existing relationships? If so, you're Made Ready to
be a Citizens Teller. It takes an energetic attitude, an ability to
listen intently and a desire to get to know your customers - who
they are, what they need, which ones want to get in and out quickly
vs. those who want to catch up. Using your knowledge of our
award-winning mobile app and online banking options, you'll
simplify banking for your customers. You will confidently cash
checks, process withdrawals and deposits. You pride yourself in
giving every customer the level of care they deserve, including
referring them to the right banker who can handle more complex
requests. A Day in the Life of a Citizens Teller Be the face of Citizens; be professional, friendly and helpful
with every interaction Welcome customers when they walk into the branch Talk with customers in the lobby - and the teller line - to
understand the purpose of their visit Make customers feel cared for while you process transactions Introduce customers to new, more efficiently ways of banking
like mobile, online and ATMs Build relationships with customers so you can anticipate their
financial needs Introduce customers to a banker when more complex requests
arise Comply with all financial policies and procedures, state and
local laws and regulations Take advantage of training and coaching to grow into a Citizens
Banker or another exciting role What can we offer you? Meaningful work & relationships - You'll help customers with
important financial decisions that impact their lives like building
a business, buying a house, paying for school or helping them
realize their long-term financial goals. Colleagues and leadership
listen to your ideas and feedback. Commitment to community - You'll flourish in a diverse, friendly
and supportive workplace that lets you give back to the community
through volunteering and donating to causes that are important to
you Recognition & reward - You'll see your hard work rewarded with
promotion, growth and new opportunities Training & development - You'll grow your career through
training, coaching, career planning and development that will
enable you to branch off in any direction your talents and
interests take you Qualifications What qualifications are we looking for? High School degree or GED required Minimum of 1 year cash handling experience in a retail or
banking environment Minimum of 1 year demonstrated customer experience, recommending
and referring products and services to customers Strong listening and communication skills Ability to effectively ask questions and identify needs to
enhance the customer relationship Commitment to build relationships through in-person customer
interactions Ability to problem solve and provide solutions to customer
issues Comfortable with using digital technology to support the
delivery of business goals Ability to build strong relationships with teammates, business
partners and specialists through collaboration Energetic, detail-oriented and ability to multitask
effectively Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends
and evenings Be a great Citizen. Join us today. Why Work for Us At Citizens, you'll find a customer-centric culture built around
helping our customers and giving back to our local communities.
When you join our team, you are part of a supportive and
collaborative workforce, with access to training and tools to
accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens to provide equal employment and
advancement opportunities to all colleagues and applicants for
employment without regard to race, color, ethnicity, religion,
gender, pregnancy/childbirth, colleague or a dependent's
reproductive health decision making, age, national origin, sexual
orientation, gender identity or expression, disability or perceived
disability, genetic information, genetic characteristic,
citizenship, veteran or military status, marital or domestic
partner status, family status/parenthood, victim of domestic
violence, or any other category protected by federal, state and/or
local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens is a brand name of Citizens Bank, N.A. and each of its
respective affiliates. Note: The application system is not compatible with all
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Keywords: Citizens Financial Group, Inc., Quincy , Citizens Teller, Other , Quincy, Massachusetts
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