If you are an existing employee of South Shore Health then
please apply through the internal career site.
LOC0020 - 143 Longwater Norwell143 Longwater Drive Norwell, MA
Varied Shifts (United States of America)
Manages individualized, outcome oriented nursing care through
the use of the nursing process. Provides care, treatment and
services through the successful coordination and completion of a
series of processes that include assessment, planning care,
providing care, coordinating cross continuum care and assessing
outcomes of interventions in accordance with system, departmental
and ambulatory policies and procedures.
This role provides clinically-based, risk reducing care and
coordination that facilitates the delivery of cost-effective
quality healthcare along the continuum. It directly interfaces with
physicians, care managers, health care teams, patients and their
caregivers to achieve desired patient outcomes. Excellent
communication skills, both written and verbal, a commitment to
coaching patients on health promoting behaviors, and an ability to
listen and assimilate complex clinical information are required in
the role. The ability to work autonomously and in teams is
essential. Participation in quality improvement efforts, research
and evaluation processes related to the management of patient care
is integral to the role.
1 - Medication Administration
a - *Demonstrates knowledge of and follows SSH policies and
procedures for administering and documenting medications.
b - *Completes medication reconciliation process following SSH
policy and procedure.
c - *Demonstrates safe procedures for the safe administration of
medication and vaccines.
2 - Plan of care/Documentation/Patient Family Centered
Develops, discusses, and communicates a prioritized problem and
plan of care for each patient.
a - Develops, evaluates and updates individualized plan for
patient and documents outcomes.
b - Initiates patient outreach, identifies and documents
patient/family/significant other needs and makes appropriate
interventions, evaluating outcomes of interventions.
c - Continues assessment/reassessment and identifies care needs
within established nursing practice.
d - Documents all patient care following the department of
nursing policy, department-based standards, disease processes (CHF,
PNA vaccines) and nurse sensitive indicators (falls, safety risk,
e - Assess/reassesses and documents patient's response to each
intervention both pharmacological and non-pharmacological per South
Shore Health and ambulatory policies and procedures.
f - Works on behalf of patient /family. Seeks help to represent
patient/family when they are unable to represent themselves.
g - Raises ethical questions and concerns with clinical team.
Seeks available resources to help formulate and understand ethical
h - Actively communicates and collaborates with health team
members: primary care, specialty care, and ancillary providers and
i - Facilitates care across the continuum to insure patient
needs are met in the right setting and at the right time.
3 - Safety/Quality - Foster's a "Culture of Safety" through
personal ownership and commitment to a safe environment.
a - Verifies patient identification with two identifiers prior
to the start of any procedure, including "time out", administration
of care, medications, labeled specimen's and documents confirming
the correct patient, procedure, site, equipment and consent.
b - *Complies with the current CDC hand hygiene guidelines
through proper handwashing. Adheres to universal precautions, makes
appropriate use of personal protective equipment at all times and
appropriately disposes of hazardous materials. Maintains awareness
of MSDS sheets and how to access.
c - Ensures environment meets regulatory requirements at all
d - Understands and is able to demonstrate individual roles and
responsibilities in the event of ambulatory codes/emergency
4 - Professional Development: Assumes overall responsibility for
own professional development by incorporating evidenced-based
practice, research, and performance improvement initiatives as a
part of ongoing nursing practice.
a - Obtains at least 5 contact hours per year in area of
b - Practices within the legal boundaries of MA Nurse Practice
Act. Directs other licenses and non-licensed personnel as
c - Displays the ability to accept and respond appropriately to
feedback and recommendations for change.
d - Demonstrates professional working relationships with
colleagues from all disciplines to promote a positive/encouraging
e - Critical Thinking: analyzes causes of problems, identifies
and evaluates alternative solutions, and selects appropriate
solution, and communicates appropriately and effectively utilizing
chain of command.
f - Accountable for being informed about changes in policy and
5 - Technology: Utilizes technological solutions to work
processes and practices.
a - Accesses Outlook, Epic, HealthStream and Workday to review
email, learning management and other resources as applicable to RN
b - Utilizes software applications required by health system,
nursing and department standards.
c - Accountable to understand how to operate in downtime.
6 - Compliance
a - Works within legal, regulatory and ethical standards
relevant to the position.
b - Complies with applicable policies and procedures.
c - Safeguards the privacy and security of patient information.
The employee compiles will policies and procedures relating to
SSH's privacy and security programs.
d - Brings potential compliance issues through chain of
e - Complies with the mandatory education requirements of the
compliance, privacy and security programs.
7 - Patient and Family Centered Care
a - Conveys respect for values, preferences, and expressed needs
of the patient and family.
b - Recognizes the patient and family according to patient
preferences, as important members of the health care team.
c - Collaborates with the patient and family according to
patient preferences, in planning, implementing, and evaluating
d - Welcomes the presence and participation of family members at
all times according to patient preferences.
8 - Age & Culture
a - Possesses and practices age and cultural knowledge and
b - Considers the individual needs of each person with whom they
c - Interacts with sensitivity and inclusion in the delivery of
care/services of diverse populations as needed.
d - Effectively utilizes resources to provide care/services -
such as, interpreter services and on-line sources.
9 - Technology and Learning
a - Participates in continued learning and possess a willingness
and ability to learn and utilize new technology and procedures that
continue to develop in their role and throughout the
b - Embraces technological advances that allow us to communicate
information effectively and efficiently based on role.
UNIT / DEPARTMENT SPECIFIC JOB FUNCTIONS
1 - Demonstrates as part of daily work experience the Aspects of
Caring including but not limited to accountability and respect to
our patients and colleagues.
2 - Demonstrates professional working relationships with
colleagues to promote a positive/encouraging workplace.
3 - Consistently advocates for, facilitates, and implements
principles of positive patient experience including caring,
kindness and service.
4- Communicates plan of care to patient and family. Goals are:
a. Keep the patient and family informed, b. Provide information to
patient and family about condition / treatment, c. Include the
patient/family in care plan decisions d. Communicate to patients
and families in terminology they can understand.
Minimum Education - Preferred
Graduate of an accredited School of Nursing, BSN preferred
Minimum Work Experience
Previous Ambulatory Care RN experience preferred
Required Licenses / Registrations
RN - Registered Nurse
Required Classes/Skills -
BLS - Basic Life Support
Required additional Knowledge, and Abilities
Demonstrated proficiency in ambulatory care nursing, knowledge,
Excellent verbal and written communication skills required.
Demonstrates flexibility via an ability to adapt to changing
priorities and regulations.
Basic computer skills required.
Demonstrated skills in the areas of: communication (verbal and
written), interdisciplinary collaboration, creative problem
solving, and critical thinking.
Knowledge of health system and community resources
40 hours/week, hours TBD to include one evening per week, one
weekend shift/month as needed, 2 flu clinics per year, one holiday
Responsibilities if Required:
Education if Required:
Registered Nurse - Board of Registration in Nursing