Granite Background & History
Granite is one of the premier Telecommunications Solutions
Providers for businesses and government facilities across the
United States and Canada. We provide exceptional customized service
with an emphasis on reliability and outstanding customer support.
Granite has over $1.5 Billion in revenue (zero debt) with 2,000
employees and is headquartered out of Quincy, MA. We have Regional
offices located in West Palm Beach, Washington DC, New York City,
Atlanta, Chicago, Dallas, Orlando, Philadelphia and Rhode
Our mission is to be the leading Telecommunications Company
wherever we offer services as well as provide an environment where
the value of each individual is recognized and where each person
has the opportunity to further their growth and achieve
Granite's philanthropy is unparalleled with over $80 million in
donations to organizations such as Dana Farber Cancer Institute,
The ALS Foundation, and the Alzheimer's Association to name a
Granite was rated by Inc. Magazine as one of the "Fastest
Growing Companies" for nine consecutive years in a row (2007-2015).
Plus over the last four consecutive years (2016, 2017, 2018 and
2019) Granite has been awarded the Top Workplaces Award. With the
astounded accomplishment of winning the EIS government bid in 2017,
Granite is looking to pave a profound future for itself in not only
the private sector, but also in the public sector.
If you are a highly motivated individual who wants to grow your
career with a fast paced and progressive company, Granite has
countless opportunities for you.
A Premier Invoice Audit Analyst will coordinate the company's
efforts in responding to existing customer's invoicing
discrepancies and pricing disagreements. They will be responsible
for helping the Premier Account Team and Sales Department maintain
a high level of billing accuracy and satisfy customer's outstanding
invoice disputes and complex billing questions.
An Invoice Audit Analyst's main task is to investigate, resolve
and ensure understanding of any incoming customer request to ensure
payment receipt to Granite as well as customer satisfaction. To
complete this task, an Invoice Audit Analyst will have to dissect a
customer's past invoices for discrepancies, work with internal
departments to ensure a fix is in place and/or create reporting to
explain validity of charges. During this process, an Invoice Audit
Analyst may have to advise on new customer pricing as well as find
saving opportunities to fully satisfy a customer's request.
Duties and Responsibilities
- Meet requested customer and internal deadlines while ensuring
all issues are addressed and resolved.
- Communicate effectively throughout requests to customers as
well as internal departments.
- Ability to work on multiple requests simultaneously by
prioritizing important milestones within each request.
- Create and pull detailed invoicing reports to use for analysis
and summarize conclusions
- Utilize understanding of Granite's product offerings to quickly
decipher billing discrepancies and savings opportunities
- Bachelor's degree
- Attention to detail
- Ability to work independently
- Strong analytical and data analysis abilities
- Advanced knowledge of Microsoft Excel
- Communication skills
- SQL knowledge
- Previous billing position
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