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Invoice Audit Analyst

Company: Granite Telecommunications LLC
Location: Quincy
Posted on: June 7, 2021

Job Description:

Granite Background & History

Granite is one of the premier Telecommunications Solutions Providers for businesses and government facilities across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support. Granite has over $1.5 Billion in revenue (zero debt) with 2,000 employees and is headquartered out of Quincy, MA. We have Regional offices located in West Palm Beach, Washington DC, New York City, Atlanta, Chicago, Dallas, Orlando, Philadelphia and Rhode Island.

Our mission is to be the leading Telecommunications Company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite's philanthropy is unparalleled with over $80 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation, and the Alzheimer's Association to name a few.

Granite was rated by Inc. Magazine as one of the "Fastest Growing Companies" for nine consecutive years in a row (2007-2015). Plus over the last four consecutive years (2016, 2017, 2018 and 2019) Granite has been awarded the Top Workplaces Award. With the astounded accomplishment of winning the EIS government bid in 2017, Granite is looking to pave a profound future for itself in not only the private sector, but also in the public sector.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary

A Premier Invoice Audit Analyst will coordinate the company's efforts in responding to existing customer's invoicing discrepancies and pricing disagreements. They will be responsible for helping the Premier Account Team and Sales Department maintain a high level of billing accuracy and satisfy customer's outstanding invoice disputes and complex billing questions.

An Invoice Audit Analyst's main task is to investigate, resolve and ensure understanding of any incoming customer request to ensure payment receipt to Granite as well as customer satisfaction. To complete this task, an Invoice Audit Analyst will have to dissect a customer's past invoices for discrepancies, work with internal departments to ensure a fix is in place and/or create reporting to explain validity of charges. During this process, an Invoice Audit Analyst may have to advise on new customer pricing as well as find saving opportunities to fully satisfy a customer's request.

Duties and Responsibilities

  • Meet requested customer and internal deadlines while ensuring all issues are addressed and resolved.
  • Communicate effectively throughout requests to customers as well as internal departments.
  • Ability to work on multiple requests simultaneously by prioritizing important milestones within each request.
  • Create and pull detailed invoicing reports to use for analysis and summarize conclusions
  • Utilize understanding of Granite's product offerings to quickly decipher billing discrepancies and savings opportunities

Required Qualifications

  • Bachelor's degree
  • Attention to detail
  • Ability to work independently
  • Strong analytical and data analysis abilities
  • Advanced knowledge of Microsoft Excel
  • Communication skills

Preferred Qualifications

  • SQL knowledge
  • Previous billing position

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Keywords: Granite Telecommunications LLC, Quincy , Invoice Audit Analyst, Other , Quincy, Massachusetts

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