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Call Center

Company: Adecco USA
Location: Quincy
Posted on: November 12, 2021

Job Description:

You landing a new Financial Services Operations Representative job in Quincy, MA would be pretty good, BUT you landing a new Financial Services Operations Representative job with US making $19.00/hr would be simply AWESOME! It can happen, because we're looking for a temporary Financial Services Operations Representative to join the amazing team at a financial services organization. Here's a preview of what you'll be working on as a Financial Services Operations Representative:

  • Receive high volume of calls with a script that will be provided to you
  • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
  • Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
  • Achieve productivity standards and goals set by the company while maintaining a high level of customer service
  • Match the tone and pace of the caller while maintaining a high level of professionalism Interested? Here's what it takes to apply:
  • Ability to speak clearly and concisely
  • Ability to take information and interpret it to the shareholder and educate them
  • Candidate must be able to sit for the majority of their shift
  • Excellent verbal and written communication skills
  • Make good decisions and resolve issues in a clear, calm, and diplomatic matter
  • Computer literate - Proficient with Email and Microsoft Word
  • Able to work in a team environment and use proper rebuttals with shareholders
  • Know when to escalate the call to either a more senior associate or supervisor This is a contract opportunity with long term potential for the right candidate These Financial Services Operations Representative jobs may require some overtime. With starting pay rates between $19.00/hr, this new experience is a great opportunity to learn new skills! We have openings on 1st shift. So now that you know about the job and about us, the ball's in your court. For instant consideration for this Financial Services Operations Representative job, click on Apply Now! We can't wait to hear from you! After submitting your application, you can choose to answer a few quick questions to be prequalified for the job, and you will have the opportunity to schedule an immediate interview! Adecco is committed to the health and safety of our applicants and employees. We are offering virtual interviews as needed and when possible. And we're partnering closely with our clients to ensure safety protocols are in place. We are dedicated to addressing any concerns brought to our attention. We look forward to partnering with you on your job search! Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Quincy , Call Center, Other , Quincy, Massachusetts

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