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Customer Support Specialist (Work From Home)

Company: Cars.com
Location: Quincy
Posted on: September 22, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Provide excellent customer service to dealers and/or consumers who contact Cars.com via phone, email, chat and text, with a focus on first contact resolution; Develop an expertise in Cars.com services and products and the initiative to take an active role in sharing this knowledge with customers; Achieve individual and team service level goals; Track and document all customer inquiries and resolutions in SalesForce.com...Hiring Fast > >

Keywords: Cars.com, Quincy , Customer Support Specialist (Work From Home), Other , Quincy, Massachusetts

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