Recovery Navigator
Company: VOA
Location: Quincy
Posted on: January 26, 2023
Job Description:
Description:
The Opportunity: Recovery Navigator, Behavioral Health ServicesWho
We Are -- VOAMASS gives members of the community who need help the
most the services, support, and self-esteem they need to create a
fresh start. At VOAMASS, our dedicated teams are committed to
serving the whole person.What We Do -- Through our powerful
integrated behavioral health care model, we bring together vast
resources from a diverse team of caring staff to help each client
meet their personal goals. The care we provide paves the way for
greater opportunity and second chances by focusing on the critical
pillars towards a healthy life: behavioral health, financial
stability, and safe housing.As a Recovery Navigator, you'll have a
dynamic and critical role providing care management and system
navigation to individuals identified as needing additional support
to increase the likelihood of those individuals remaining engaged
in treatment.The Recovery Navigator serves individuals in the
community, at other VOAMASS site locations, and within the
Behavioral Health clinic. As a Recovery Navigator you will work
with individuals diagnosed with mental health, substance use, dual
diagnosis, and co-occurring disorders.This role is about making a
difference in the lives of the people we serve. You'll bring the
following qualifications:
- A Bachelor's Degree; Degree is required in psychology, social
work, health care administration, or related human service
field.
- Minimum of two years' experience with health plans, social
service organizations, experience with multiple levels of care
deliveries, and experience with coordination and referral for
services.
- Excellent communication skills, organization skills, and
computer skills are required.Key Responsibilities:
- Engage with person served following admission to help
individuals access treatment services within VOAMASS and externally
with community-based providers.
- Engage and build rapport with person served, assist with
referrals and coordination to services and resources including
primary care, mental health treatment, addiction treatment,
recovery support, employment specialists, housing specialists, and
other social supports.
- Provide follow-up assessments on person served and referral
providers (VOAMASS and external) to ensure that person served
attended appointments and accessed treatment.
- Establish and maintain positive working relationships with
referral providers (VOAMASS and external) to ensure continued
coordination and success of Recovery Navigator services.
- Serve as part of the 24/7 mobile crisis team to ensure that
persons served are being provided crisis intervention services,
quick navigation through the system, and referrals to appropriate
service providers based on acuity need.
- Serve as part of the integrated services care team with VOAMASS
and multidisciplinary review team to enhance persons served
experiences and maintain agency compliance with state regulations
and mental health professional standards.
- Maintain records according to VOAMASS Policies and Procedures,
completing all documentation and billing in a timely manner, and
complies with professional standards as required by third-party
payors and VOAMASS.Since 1934, VOAMASS has provided critical
services to the residents of the Commonwealth. From pioneering
early residential treatment programs in the 1960's to leading today
in the field of mental health programming, VOAMASS can be counted
on to tackle our greatest challengesVOAMASS is proud to be an Equal
Employment Opportunity employer. We do not discriminate based upon
race, religion, color, national origin, gender (including
pregnancy, childbirth, or related medical conditions), sexual
orientation, gender identity, gender expression, age, status as a
protected veteran, status as an individual with a disability, or
other applicable legally protected characteristicsFor full-time
employees, our comprehensive and generous benefits package
includes:
- Competitive Health, Vision and Dental insurance
- Flexible Spending and Health Reimbursement Account
- Employer paid Life and Long-Term Disability
- 403(b) matching retirement plans
- Tuition reimbursement and tuition remission programs
- Loan Forgiveness (PSLF Program)
- Fitness/Wellness reimbursement
- Employee Discount Program
- Pet Insurance
- Blue Care Line (24/7 Nurse hotline)
- Generous Vacation, Sick, and Personal Time Benefits
- 13 Paid Holidays
- Employee Referral Bonus with no annual capTransparency in
Coverage Information is available from BCBCMA via to get accurate,
real-time estimates of cost-sharing liability for health care and
services from different providers
Requirements:
Vaccination Policy:In accordance with VOAMASS' duty to provide and
maintain a safe workplace, we have adopted a mandatory vaccination
policy to safeguard the health of our employees and their families,
our clients, partners, visitors, and the community at large from
COVID-19. This policy complies with all applicable laws and is
based on guidance from the Centers for Disease Control and
Prevention and the Massachusetts Department of Public
Health.PI200903242
Keywords: VOA, Quincy , Recovery Navigator, Other , Quincy, Massachusetts
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