Recovery Navigator
Company: VOA
Location: Quincy
Posted on: January 27, 2023
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Job Description:
Description:The Opportunity: Recovery Navigator, Behavioral
Health ServicesWho We Are -- VOAMASS gives members of the community
who need help the most the services, support, and self-esteem they
need to create a fresh start. At VOAMASS, our dedicated teams are
committed to serving the whole person.What We Do -- Through our
powerful integrated behavioral health care model, we bring together
vast resources from a diverse team of caring staff to help each
client meet their personal goals. The care we provide paves the way
for greater opportunity and second chances by focusing on the
critical pillars towards a healthy life: behavioral health,
financial stability, and safe housing.As a Recovery Navigator,
you'll have a dynamic and critical role providing care management
and system navigation to individuals identified as needing
additional support to increase the likelihood of those individuals
remaining engaged in treatment.The Recovery Navigator serves
individuals in the community, at other VOAMASS site locations, and
within the Behavioral Health clinic. As a Recovery Navigator you
will work with individuals diagnosed with mental health, substance
use, dual diagnosis, and co-occurring disorders.This role is about
making a difference in the lives of the people we serve. You'll
bring the following qualifications:A Bachelor's Degree; Degree is
required in psychology, social work, health care administration, or
related human service field.Minimum of two years' experience with
health plans, social service organizations, experience with
multiple levels of care deliveries, and experience with
coordination and referral for services.Excellent communication
skills, organization skills, and computer skills are required.Key
Responsibilities:Engage with person served following admission to
help individuals access treatment services within VOAMASS and
externally with community-based providers.Engage and build rapport
with person served, assist with referrals and coordination to
services and resources including primary care, mental health
treatment, addiction treatment, recovery support, employment
specialists, housing specialists, and other social supports.Provide
follow-up assessments on person served and referral providers
(VOAMASS and external) to ensure that person served attended
appointments and accessed treatment.Establish and maintain positive
working relationships with referral providers (VOAMASS and
external) to ensure continued coordination and success of Recovery
Navigator services.Serve as part of the 24/7 mobile crisis team to
ensure that persons served are being provided crisis intervention
services, quick navigation through the system, and referrals to
appropriate service providers based on acuity need.Serve as part of
the integrated services care team with VOAMASS and
multidisciplinary review team to enhance persons served experiences
and maintain agency compliance with state regulations and mental
health professional standards.Maintain records according to VOAMASS
Policies and Procedures, completing all documentation and billing
in a timely manner, and complies with professional standards as
required by third-party payors and VOAMASS.Since 1934, VOAMASS has
provided critical services to the residents of the Commonwealth.
From pioneering early residential treatment programs in the 1960's
to leading today in the field of mental health programming, VOAMASS
can be counted on to tackle our greatest challengesVOAMASS is proud
to be an Equal Employment Opportunity employer. We do not
discriminate based upon race, religion, color, national origin,
gender (including pregnancy, childbirth, or related medical
conditions), sexual orientation, gender identity, gender
expression, age, status as a protected veteran, status as an
individual with a disability, or other applicable legally protected
characteristicsFor full-time employees, our comprehensive and
generous benefits package includes:Competitive Health, Vision and
Dental insuranceFlexible Spending and Health Reimbursement
AccountEmployer paid Life and Long-Term Disability403(b) matching
retirement plansTuition reimbursement and tuition remission
programsLoan Forgiveness (PSLF Program)Fitness/Wellness
reimbursementEmployee Discount ProgramPet InsuranceBlue Care Line
(24/7 Nurse hotline)Generous Vacation, Sick, and Personal Time
Benefits13 Paid HolidaysEmployee Referral Bonus with no annual
capTransparency in Coverage Information is available from BCBCMA
via https://Transparency-in-coverage.bluecrossma.com to get
accurate, real-time estimates of cost-sharing liability for health
care and services from different providersRequirements:Vaccination
Policy:In accordance with VOAMASS' duty to provide and maintain a
safe workplace, we have adopted a mandatory vaccination policy to
safeguard the health of our employees and their families, our
clients, partners, visitors, and the community at large from
COVID-19. This policy complies with all applicable laws and is
based on guidance from the Centers for Disease Control and
Prevention and the Massachusetts Department of Public
Health.PI200904909
Keywords: VOA, Quincy , Recovery Navigator, Other , Quincy, Massachusetts
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