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Intake Clinician

Company: Volunteers of America Massachusetts
Location: Quincy
Posted on: May 21, 2023

Job Description:


Who We Are --- VOAMASS gives members of the community who need help the most the services, support, and self-esteem they need to create a fresh start. -At VOAMASS, our dedicated teams are committed to serving the whole person.
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What We Do --- Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals. The care we provide paves the way for greater opportunity and second chances by focusing on the critical pillars towards a healthy life: behavioral health, financial stability, and safe housing.
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As Intake Clinician, -you'll have a dynamic and critical role -facilitating the admissions process for integrated care services across VOAMASS. The Intake Clinician performs thorough clinical assessments and evaluations for a wide array of populations, including children and/or adolescents and adults who present with mental health, substance use, dual diagnosis, and co-occurring disorders. The Intake Clinician will provide open access services, immediate assessments, and triage for the population in need.
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Intake Clinician Key Responsibilities:


  • Conduct initial clinical assessment and evaluations for all new referrals received at our Certified Community Behavioral Healthcare Center (CCBHC) program and other VOAMASS programs. Thoroughly capture information on a comprehensive assessment to determine needs, barriers, diagnosis, treatment plan, and VOAMASS program eligibility.
  • Complete diagnostic paperwork, assessments, and initial treatment plan and ensure that person served is being assessed comprehensively for treatment needs and VOAMASS program eligibility.
  • Coordinate with CCBHC Care Navigator, integrated service team members, and other VOAMASS programs to ensure immediate access and person served participation across VOAMASS services.
  • Provide referrals and external service information for the population seeking services not currently offered across VOAMASS.
  • Coordinate and create linkages to external stakeholders, partnering agencies, and Designated Community Organizations (DCO) to ensure cohesiveness and quality of care for all persons served.
  • Serve as part of the integrated services care team with VOAMASS and multidisciplinary review team to enhance persons served experiences and maintain agency compliance with state regulations and mental health professional standards. Provide consultation and training to clinical staff as member of the integrated service team.
  • Maintain records according to VOAMASS Policies and Procedures, completing all documentation and billing in a timely manner, and complies with professional standards as required by third party payors and VOAMASS.

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    The Intake Clinician role is about making a difference in the lives of the people we serve. As an Intake Clinician, you'll bring the following qualifications:

    • Must have a 60 credit Master's Degree from an accredited MA Institution with a focus in mental health counseling, social work, psychology, or a related human services field. Masters program must have included an internship.
    • Unlicensed candidates must be eligible for licensure by timeline set for each licensure track
    • Experience in clinical assessment, evaluation, targeted crisis management, treatment, and care planning of individuals with mental health, substance use, dual diagnosis, and co-occurring disorders.
    • Experience in and willingness to learn Evidence-Based Practices (EBP's); including but not limited to, Trauma-Informed Care, Motivational Interviewing, Cognitive Behavioral Therapy, and Cultural Competence.
    • Experience in providing individual, family and group therapy in all those modalities.
    • Demonstrated excellent written and communication skills.

      Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960's to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges.
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      VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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      For full-time employees, our comprehensive and generous benefits package includes:

      • Competitive Health, Vision and Dental insurance
      • Flexible Spending and Health Reimbursement Account
      • Employer paid Life and Long-Term Disability
      • 403(b) matching retirement plans
      • Tuition Remission Programs
      • Loan Forgiveness (PSLF Program)
      • Fitness/Wellness reimbursement
      • Employee Discount Program
      • Pet Insurance
      • Blue Care Line (24/7 Nurse hotline)
      • Generous Vacation, Sick, and Personal Time Benefits
      • 13 Paid Holidays
      • Employee Referral Bonus with no annual cap

        Transparency in Coverage Information is available from BCBCMA via - -to get accurate, real-time estimates of cost-sharing liability for health care and services from different providers


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        Salary Description
        $70,000-$75,000/ yearVaccination Policy:

        In accordance with VOAMASS' duty to provide and maintain a safe workplace, we have adopted a mandatory vaccination policy to safeguard the health of our employees and their families, our clients, partners, visitors, and the community at large from COVID-19. This policy complies with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and the Massachusetts Department of Public Health.
        PI215975305

Keywords: Volunteers of America Massachusetts, Quincy , Intake Clinician, Other , Quincy, Massachusetts

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