EIM/ESM Senior Quality Assurance Analyst
Company: Commonwealth of Massachusetts: Executive Office of
Posted on: August 6, 2022
Description The Massachusetts Executive Office of Health and
Human Services (EOHHS) is the largest secretariat in MA state
government, comprised of 16 agencies with over 20,000 employees
statewide. EOHHS services directly touch the lives of slightly more
than 1 in 4 residents in the Commonwealth - some of our most
vulnerable children, youth, adults, and elders. EOHHS provides
access to medical and behavioral health care, substance misuse
treatment, long term services and support, and nutritional and
financial benefits to those with low incomes. We connect elders,
individuals with disabilities, and veterans with employment
opportunities, housing, and supportive services. We steer troubled
youth towards a more successful path and do everything possible to
keep children in our child welfare system safe. We support
individuals who are developmentally disabled, mentally ill, blind,
deaf, or hard of hearing.
EOHHS is seeking a Senior Quality Assurance Analyst to oversee
testing resources and activities for EIM/ESM related applications.
EIM/ESM/EOM is a large-scale enterprise application that provides
invoicing, client enrollment, contracting/billing activity between
EOHHS agencies and contracted Purchase of Service (POS) providers,
and reporting. The EIM/ESM Senior Quality Assurance Analyst will
lead the QA team in designing, developing, and executing test plans
for new and existing EIM/ESM functionality and related
applications. The successful candidate will be a self-starter,
problem-solver, and team player with excellent communication
skills, creative, analytical, and interpersonal skills and will be
adaptive to changing priorities.
The primary work location for this role will be at 100 Hancock
Street Quincy, Massachusetts 02171. The work schedule for this
position is Monday thru Friday, 9AM to 5PM EST. This position would
be expected to follow a hybrid model of reporting to work that
combines in-office workdays and work from home days as needed.
Responsibilities (including but not limited to):
Manage the testing process, schedules, and resources for EIM/ESM
and related projects.
Ensure testing objectives meet business and technical requirements
(from planning to production release).
Review project scope and deliverables; attend and contribute to
project review, and defect/enhancement review sessions with
Business and Development Teams.
Participate in driving automation objectives to build EIM/ESM
regression test plans on an ongoing basis.
Responsible for ensuring that the test team follows the process as
defined in EHS IT Process Controls Guide.
Provide technical assistance and daily support to team resources;
communicate work objectives clearly.
Ability to handle multiple and changing priorities effectively in a
Provide daily metrics for projects and status at weekly meetings;
manage and maintain defect tracking.
Liaison with internal technical teams daily for project needs,
infrastructure support and issue resolution.
Participate in Go/No-Go assessments and Production deployment
Manage and maintain project deliverables and artifacts in tracking
Preferred Knowledge, Skills, and Abilities:
Five (5) years of QA/Software testing related experience in Web and
Three (3) years of experience leading project teams with both
manual and automation testing.
Understanding of project management and software development
Proficient knowledge and Experience in running various kinds of
tests such as Functional, Regression, Performance, Backend, User
Acceptance Tests (UAT) for Web and Client/Server Applications.
Proven experience in leveraging test automation.
Experience in software testing on cloud-based systems such as AWS
EC2, Elastic Beanstalk, Azure App Service, etc.
Experience working in Agile and CI/CD implementations utilizing
systems such as Azure DevOps, Jenkins/Jira, etc.
Knowledge of database design, Oracle SQL, and SQL testing; ability
to write SQL queries.
Demonstrated experience in tools such as Selenium WebDriver,
Jenkins, or other Automation Tools.
Experience working in Healthcare IT, or with Healthcare Claims is
Capable of multi-tasking, meeting deadlines and ability to work in
a collaborative environment.
Experience in writing clear, concise, and comprehensive test plans
and test cases.
Education and Certifications:
Bachelor's degree in Computer Science, Computer Information
Systems, Information Management, or equivalent work experience.
As an employee of the Commonwealth of Massachusetts you are offered
a great career opportunity influencing a wide-spectrum of services
to the diverse populations we serve - but it's more than a
paycheck. The State's total compensation package features an
outstanding set of employee benefits which you should consider
towards your overall compensation, including:
- 75% state paid medical insurance premium
- Reasonable Dental and Vision Plans
- Flexible Spending Account and Dependent Care Assistance
- Low cost basic and optional life insurance
- Retirement Savings: State Employees' Pension and a Deferred
Compensation 457(b) plan
- 12 paid holidays per year and competitive Sick, Vacation and
- Tuition Benefit for employee and spouse at state colleges and
- Short-Term Disability and Extended Illness program
- Incentive-based Wellness Programs
- Professional Development and Continuing Education
- Qualified Employer for Public Service Student Loan Forgiveness
A criminal background check will be completed on the recommended
candidate as required by the regulations set forth by the Executive
Office of Health and Human Services prior to the candidate being
hired. For more information, please visit .
Education, licensure and certifications will be verified in
accordance with the Human Resources Division's Hiring
Education and license/certification information provided by the
selected candidate(s) is subject to the Massachusetts Public
Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process
and would like to request an ADA accommodation, please click on the
link and complete the .
For questions, please the contact the Office of Human Resources at
1-800-510-4122 and select option #2.
Qualifications First consideration will be given to those
applicants that apply within the first 14 days.
Please see Preferred Qualifications.
Executive Order #595: As a condition of employment, successful
applicants will be required to have received COVID-19 vaccination
or an approved exemption as of their start date. Details relating
to demonstrating compliance with this requirement will be provided
to applicants selected for employment. Applicants who receive an
offer of employment who can provide documentation that the vaccine
is medically contraindicated or who object to vaccination due to a
sincerely held religious belief may make a request for
An Equal Opportunity / Affirmative Action Employer. Females,
minorities, veterans, and persons with disabilities are strongly
encouraged to apply.
Keywords: Commonwealth of Massachusetts: Executive Office of, Quincy , EIM/ESM Senior Quality Assurance Analyst, Professions , Quincy, Massachusetts
Didn't find what you're looking for? Search again!