Sr. Business Analyst

Company: TalentBurst, Inc.
Location: Quincy
Posted on: September 17, 2022

Job Description:

Title: Sr. Business Analyst

Location: Quincy, MA

Duration: Long Term Renewable Contract

Hours: 37.5 Weekly

JOB SUMMARY:

The Business Analyst (BA) serves as a liaison between the business community, the software quality assurance team, project management office and the technical development team and, as such, should be well versed in health plan management, operational concepts and the Project Development Life Cycle. The BA must have sufficient knowledge of the entire scope of the health care business to ensure that the development work within their functional area is compatible with the Medicaid Management Information System (MMIS) as a whole. The BA's primary responsibility is to ensure that the implemented changes and new initiatives meet the requirements of the business community and conform to all applicable Federal and state laws. The BA is an active member in all phases of the project including: requirements gathering, design and development activities, testing, implementation, and ongoing operation. The ideal candidate will have a background that includes expertise in managed care.

JOB DUTIES AND RESPONSIBILTIES:

Change Management Analysis throughout the system development life cycle utilizing proper version control in the designated knowledge repository.

Validate and verify requirements throughout the system development life cycle (SDLC) to ensure systems perform to the required specifications and can achieve target goals. This includes leading efforts to ensure test plans and scenarios are created; as well as review and signoff on test results (e.g., ADA, functional, performance and vulnerability).

Apply project management standards to facilitate change management and manage expectations effectively and to identify, track and escalate constraints/risks and communicate timely to appropriate stakeholders using standard RAID processes.

Continually seek opportunities to increase customer satisfaction and deepen relationships.

Monitor and triage support voicemail, email, and support tickets to ensure timely responsiveness to systems and operational questions, problems, and/or bug identification.

Ability to create detailed technical drawings using tools such as Visio or other Microsoft tools

Domain knowledge in healthcare a strong plus.

Perform other duties as assigned.

REQUIRED SKILLS:

Broad knowledge of business analysis techniques for creating requirements and certifying software acceptance.

Broad technical knowledge and experience supporting wide range of applications, data processes and technologies

Strong familiarity with security standards and working with PII and PHI data.

Proven understanding and knowledge of software development life cycle (SDLC).

Demonstrated ability to conduct detailed planning, perform risk assessments, and successfully mitigate risks.

Ability to develop and maintain effective relationships with management, end users, project team members, and vendors.

Excellent customer service skills.

Ability to manage time, to set priorities, and to work under time constraints.

Excellent oral and written communication and presentation skills.

Proficient in using Microsoft Office suite, Visio, MS Project, other project management and collaboration tools.

Excellent problem-solving skills.

Ability to work both independently and collaboratively.

EDUCATION and EXPERIENCE:

Bachelor's Degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience.

5 years of extensive hands-on experience in IT application implementations or systems support.

Prior experience with Jira, SQL Queries, Rational Quality Manager (RQM) and ADA compliance.

Experienced in use cases and testing methodologies including functional, systems, integration, performance, and UAT.

At least 5 years of experience working in a Business Analysis, IT Management, or other related experience in an IT healthcare environment

At least 3 years of business analysis and data analysis related experience within IT system development project(s).

Pr Ability to write clearly and concisely, and to communicate effectively and interact professionally with a diverse group including users, peers, managers, and subject matter experts.

Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

Ability to interpret and use data in problem solving and process improvement.

Knowledge of the Medicaid program and particularly of managed care.

Prior experience in healthcare or government setting desired.

Keywords: TalentBurst, Inc., Quincy , Sr. Business Analyst, Professions , Quincy, Massachusetts